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How go92 Handles Your Personal Information

Your account data, payment details and browsing activity are handled carefully — this page tells you exactly what we collect, why we collect it, and how you can request changes or deletions.

Account data protectionJazzCash, Easypaisa, Raast payment privacyYour right to access and correct dataCookie and device data clarityData retention explained
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go92 How go92 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction or ask us to delete your account information, you can reach the privacy team directly. We aim to respond to data requests within a reasonable period. Have your registered mobile number or Easypaisa wallet reference ready — it helps us locate your account record faster.

Email the Privacy Team Send your data access or deletion request to our privacy address. Include your registered account email and the nature of your request for a faster response.
Live Chat Support Use the live chat window inside your account dashboard. Select the account privacy topic and our team will pull your data record while you wait.
Account Settings Path Log in, go to Settings, then Data and Privacy. You can view saved payment methods — including linked JazzCash numbers — and request removals directly from that screen.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We protect the data tied to your account using industry-standard encryption. Payment details connected to JazzCash, Easypaisa and Raast are never stored in plain text. Here is how the four main areas of data handling work on this platform.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can turn non-essential cookies off in your browser settings at any time without losing account access.
Account Security Measures Every login triggers an OTP sent to your registered mobile number. If your JazzCash or Easypaisa number changes, update it via account settings before your next deposit to avoid a verification mismatch.
Data Retention Schedule Active account data is kept while your account is open. After closure, transaction records linked to Raast or bank transfers are held only for as long as financial compliance rules require, then deleted.
Who Can Access Your Data Only authorised internal staff and regulated payment processors — those handling JazzCash, Easypaisa and Raast flows — can access your personal data. No marketing third parties receive identifiable account information.

Frequently Asked Privacy Questions

Real questions about how your data is handled, who sees it and what you can do about it — answered directly.

We collect your name, mobile number, email address and identity document details. If you link a JazzCash or Easypaisa wallet, that mobile number is also stored for transaction matching and account verification.

Yes. Send a data access request via email or through the Data and Privacy section inside account settings. We will compile your record and respond within a reasonable timeframe.

Payment references — including Easypaisa confirmation codes and Raast IDs — are encrypted at rest and in transit. Only the teams that process withdrawals and disputes have access to these records.

We do not sell your data. Regulated payment processors such as JazzCash and Easypaisa receive only the transaction data they need to complete a transfer. No advertising networks receive identifiable account information.

Go to Settings, then Data and Privacy, and submit a deletion request. Alternatively, contact the privacy team by email. Post-closure, some transaction data is held for the period required under applicable financial rules before permanent deletion.

Inactive accounts are flagged after a period of non-use. We notify you before any data changes are made. Once an account is closed, personal data is removed on the retention schedule described in the data policy section above.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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